Privacy policy
This policy explains what information we collect when you contact us, why we hold it, and what we do not do with it.
Call (352) 450-6122 Same-day response* across Gainesville and Alachua County
Information we collect
When you call or request an assessment we collect what is needed to do the work: your name, contact details, the service address, and a description of the damage. If you provide insurance claim details we hold those to document the loss. We do not ask for payment details through this website.
How we use it
To respond to your enquiry, schedule and perform the work, document the loss for your insurance claim, and contact you about the job. We keep records of completed work, including photographs and moisture readings, because that documentation is what evidences the dry-out if a question arises later.
What we do not do
We do not sell your information. We do not share it with third parties for their marketing. We share job details with your insurer or adjuster only in connection with your claim, and with subcontracted trades only as needed to perform the work you have asked for.
Calls and records
Calls to our line may be recorded or transcribed for quality and for accuracy of the job record. Details taken during an emergency call are used to dispatch and to scope the work.
Contacting us about your information
To ask what we hold about you, or to request correction or deletion, contact us on the number on this site. We will respond to reasonable requests. Where records relate to an insurance claim we may need to retain them for the period the claim requires.
Water still moving? Call now.
Every hour wet material stays wet, the repair gets bigger. Gainesville Rapid Water Damage answers 24/7 and books a free on-site assessment across Gainesville and Alachua County.
Call (352) 450-6122 Same-day response*